Uganda airlines has kicked off WhatsApp communication with its customers.
In a poster on Monday, the Uganda airlines said this will allow customers to get instant feedback on their travel.
“We are bringing convenience to you at all times. Chat with us on our #WhatsApp any time of the day or night,” the poster read.
Customers who would like to chat can do so on +256754355860
“We are on WhatsApp. Get instant updates! Message us on the number and book now!”
With hundreds of passengers populating and moving through flight schedules, this could make work easier for the airline.
With this, customers will get Instant response and engagements.
Also, everything from flight notifications, information updates and general queries can be answered instantaneously through the platform.
WhatsApp is the largest messaging application and according to Forbes,
The platform has more than 1.2 billion users globally and is available in different languages.